Shipping policy

Northline Commerce LLC sells marine and electrical products and our Northline Forge 3D-printed products. These departments can ship separately, and a mixed order may arrive in more than one package.

Shipping destinations and charges

Marine and electrical products ship to street addresses in the contiguous 48 United States and Washington, DC, with free standard shipping. We currently do not offer marine shipping to Alaska, Hawaii, U.S. territories, military addresses, or international destinations. Please use a street address for marine orders.

Available destinations, delivery services, and shipping charges for Northline Forge products are shown at checkout. Any applicable sales tax is also shown before you complete your order.

Processing and shipping time

In-stock marine and electrical orders normally ship within 1–3 business days after we receive the order. Standard Northline Forge items normally ship within 3–5 business days after we receive the order. Custom designs have an individual production estimate agreed before payment. Business days are Monday through Friday, excluding holidays.

These periods cover order processing and dispatch. Carrier transit time is additional and varies by destination and service. Any delivery estimate shown at checkout or in tracking is an estimate unless expressly identified as a guaranteed service.

Marine products ship from our U.S. distribution partner. Northline Forge products ship from Washington. We send tracking information when it becomes available. Some shipments require a signature.

Availability and delays

Inventory can change between checkout and order review. If an item becomes unavailable or we cannot ship within the stated processing time, we will contact you with a revised shipping estimate and the choice to accept the delay or cancel the affected item for a full refund. We will not substitute another product without your agreement.

Addresses and delivery problems

Please check your shipping address before ordering. Contact us immediately if it needs correction; changes may not be possible once processing starts. If a package arrives damaged, is missing, or appears misdelivered, email b.ragsdale@fairpoint.net with your order number so we can investigate with the carrier and resolve the issue. Please keep the packaging and photographs of any damage when possible.